Stronger connections. Better research.
Research Grid’s empowers clinical teams to manage participant communications and engagement at scale with automated, omnichannel tools that protect privacy and improve engagement.
Improve retention and visit adherence with automated, omnichannel engagement from Research Grid
3x
Patient Registration and Reach
>80%
Patient Sign-Up Uptake
>90%
Staff Time Reduction
Efficient and Secure Engagement
Whether you're managing hundreds of individual messages or coordinating a community-wide forum, Research Grid helps you manage communication at scale with automated, omnichannel tools that protect privacy and improve engagement.
Research Grid enables fully compliant participant communication with built-in anonymization, role-based access, and audit-ready message logs. We help teams engage securely while meeting global regulatory standards like 21 CFR Part 11, GDPR, and HIPAA.
Designed for every research team
Sponsors
Improve participant retention and brand trust
Keep communication open throughout the study lifecycle and demonstrate a commitment to participant-centered research.
CROs
Automate communications and remain audit-ready.
Centralize and standardize participant communications across sponsors, studies, and geographies with one validated solution.
Sites
Spend less time on admin, more time on care
Send, manage, and monitor participant messages in one place, without the need for multiple fragmented tools.
Participants
Authentic, patient-first engagement
Accessible tools and communication reduces patient burden and elevates their experience from first contact.
Features for your communication workflows
Communications & Engagement
Enable secure, centralized communication between research teams and participants through SMS, email, and web, with automated workflows and full auditability. All messaging tools are GDPR and HIPAA compliant, supporting global deployment and local regulations.
Accessible via web with no app download
Participants choose preferred communication method
Supports multilingual, mobile-optimized access for accessibility and inclusive digital literacy
Engagement Suite
Participant-centric tools to evaluate experience, foster community, and support inclusive research
Import or invite participant lists securely
Segment by study, condition, site, or language
Add internal notes, tags, and custom fields
Ready to engage your participants with confidence?
Get in touch to learn how Research Grid helps clinical teams streamline communications and deliver more inclusive, participant-centered trials.