Stronger connections create better research.
Research Grid’s platform empowers clinical teams to manage participant communications and engagement at scale. Automated, privacy-first tools have been designed to build trust, reduce dropouts, and improve retention across every study phase.
Efficient and Secure Engagement
Whether you're managing hundreds of individual messages or coordinating a community-wide forum, Research Grid helps you manage communication at scale with automated, omnichannel tools that protect privacy and improve engagement.
Research Grid enables fully compliant participant communication with built-in anonymization, role-based access, and audit-ready message logs. We help teams engage securely while meeting global regulatory standards like 21 CFR Part 11, GDPR, and HIPAA.
Designed for every research team
Sponsors
Improve participant retention and brand trust
Keep communication open throughout the study lifecycle and demonstrate a commitment to participant-centered research.
CROs
Streamline study operations and reduce risk
Centralize and standardize participant communications across sponsors, studies, and geographies with one validated solution.
Sites & Coordinators
Spend less time on admin, more time on care
Send, manage, and monitor participant messages in one place, without jumping between tools or risking missed outreach.
Features for your communication workflows
Communications
Enable secure, centralized communication between research teams and participants through SMS, email, and web, with automated workflows and full auditability. All messaging tools are GDPR and HIPAA compliant, supporting global deployment and local regulations.
Engagement Suite
Participant-centric tools to evaluate experience, foster community, and support inclusive research
Communications
Enable secure, centralized communication between research teams and participants through SMS, email, and web, with automated workflows and full auditability. All messaging tools are GDPR and HIPAA compliant, supporting global deployment and local regulations.
Communicate via SMS, email, or in-platform messaging
Unified message threads across all channels
Supports multilingual, mobile-optimized access
Engagement Suite
Participant-centric tools to evaluate experience, foster community, and support inclusive research
Ready to engage your participants with confidence?
Get in touch to learn how Research Grid helps clinical teams streamline communications and deliver more inclusive, participant-centered trials.